A great article about Hospital KPI’s
Every hospital wants to improve performance. But the devil is in the details, and if you don’t specify clearly what you want to improve and then measure performance, your dreams will never take wing.
It gives tips to improve your acceptance of BI throught the organisation:
Implementing a BI System is usually driven by top management, who immediately see its tremendous value, but most successful BI implementations have dashboards and reports for managers at all levels.
and loads of Sample KPI’s.
Read the entire blog here: http://www.expresshealthcare.in/200811/it@healthcare02.shtml
Indeed a great article especially in the openness of which KPI’s are general best practice, although the dutch health system will probably require some additional or adjusted KPI’s. Are you going to write a same articel for the dutch market?